Welcome to Ansapoint Call Centre
Software. This site contains online resources to assist call centre managers and
engineers involved in call centre design.
Our free Online Call Centre Workforce Management Calculators
can be used now to help estimate the number of call centre agents required to operate a
call centre within your service targets. Tools are also provided to estimate the number of
lines required into a call centre.
This area details the call centre analysis products we offer to assist Call Centre Managers in their design
work. Prices start at just 139 US Dollars, and software can
be purchased online and usually downloaded immediately.
Share ideas on call centre management, operations and staffing by posting
messages to our discussion group. You can
reply to other articles to form a threaded newsgroup.
Here are the last three messages
posted. Click here to join in now.
Author
Subject
Date
Message (part)
Westbay Engineers Ltd.
Call centre analyser for Windows
1 Jun 2008
Call center analyser for Windows relaunched....
Omar Faruk
How can I setup a new Call center?
5 May 2008
I need information about to established a call center in Bangladesh. What should i do from the starting to running a cal...
Foisal Sajid
How can I setup a new Call center?
2 May 2008
what will the return from a call center of 20 sit. and where would i get clients?...
Browse our collection of white
papers and Frequently Asked Questions. These discuss design issues such as how to
apply Erlang calculations to the technical design of a call centre.
We offer high quality retail Internet Telephony and Wholesale A-Z
termination through our DUAL Talk calling
service. Calling rates are very competive, and online account management is
available for all customers. Our offer includes a power online accounting system for
call shops and an advanced VoIP Reseller programme.
We are proud to have satisfied
customers from around the globe. Our customers vary in size from one man
consultancy businesses to some of the largest telecommuncations carriers in the
World. Find out who they are, and what they think of our products and service.
