Welcome to Ansapoint Call Centre
Software. This site contains online resources to assist call centre managers and
engineers involved in call centre design.
Our free Online Call Centre Workforce Management Calculators
can be used now to help estimate the number of call centre agents required to operate a
call centre within your service targets. Tools are also provided to estimate the number of
lines required into a call centre.
Share ideas on call centre management, operations and staffing by posting
messages to our discussion group. You can
reply to other articles to form a threaded newsgroup.
Here are the last three messages
posted. Click here to join in now.
Author
Subject
Date
Message (part)
Jay
Cost to set up a call center cum BPO
27 Jan 2012
hello sir,
i want to open a BPO in kashmir, could you please tell me what will be the cost of the project and how much ...
Pat Schaffhauser
Benchmark- CSR Working Rates
25 Jan 2012
Our CFO is questioning our working rates (time spent on inbound or outbound calls + avaialbe time). We are a service ce...
sumit singh
Call Center Franchise
24 Jan 2012
I want to put up a call center in Kanpur Uttar Pradesh.Can you please give the details about this....
Browse our collection of white
papers and Frequently Asked Questions. These discuss design issues such as how to
apply Erlang calculations to the technical design of a call centre.
We offer high quality retail Internet Telephony and Wholesale A-Z
termination through our DUAL Talk calling
service. Calling rates are very competive, and online account management is
available for all customers. Our offer includes a power online accounting system for
call shops and an advanced VoIP Reseller programme.
We are proud to have satisfied
customers from around the globe. Our customers vary in size from one man
consultancy businesses to some of the largest telecommuncations carriers in the
World. Find out who they are, and what they think of our products and service.
